Ritual Terms of Service
MOBILE APPLICATION END-USER SUBSCRIPTION AND LICENSE AGREEMENT
Please read these terms of service carefully. By clicking “Accepted and Agreed To,” you agree to these terms and conditions.
These Terms of Service (this “Agreement”) is a legally binding contract between Ritual Media, PBC (“Ritual”) and an individual end user of Ritual’s System, as defined below (“You”). Ritual provides curated guided wellbeing practices via the Internet and the Ritual mobile application running on your phone (the “System”). You agree that when you access or use the System, You will do so subject to this Agreement. Do not access or use the system if you are unwilling or unable to be bound by this agreement.
This Agreement is effective as of the date You click “Accepted and Agreed To” (the “Effective Date”).
1. USE OF THE SYSTEM IN GENERAL.
1.1. Eligibility. You represent and warrant that you are 18 years old or older, and you recognize and agree that you must be 18 years old or older to use the System.
1.2. System Subscription. During the Term (as defined in Section 8.1 below), You may access and use the System.
1.3. System Revisions. Ritual may revise the features and functions of the System at any time.
2. THE APP.
2.1. License. Ritual hereby grants You a nonexclusive license to reproduce and use one copy of the App (as defined below) on your mobile device, solely as a component of the System, provided You comply with the restrictions set forth below in Section 2.2 (Restrictions on Software Rights). The license in the preceding sentence does not include use by any third party, and You shall not permit any such use. (The “App” means Ritual’s downloadable mobile application. The App is a component of the System and is included in references thereto, except in this Article 2 and in any other provision that separately addresses the App.)
2.2. Restrictions on Software Rights. Copies of the App created or transferred pursuant to this Agreement are licensed, not sold, and You receive no title to or ownership of any copy or of the App itself. Furthermore, You receive no rights to the App other than those specifically granted in Section 2.1 above. Without limiting the generality of the foregoing, You shall not: (a) modify, create derivative works from, distribute, publicly display, publicly perform, or sublicense the App; (b) use the App in any way forbidden by Section 4.1 below; or (c) reverse engineer, decompile, disassemble, or otherwise attempt to derive any of the App’s source code.
2.3. Payment. Some of the Content on the System is made available for free. Additional Content is made available in exchange for in-application payments or credit card payments. You understand and agree that by agreeing to pay an amount in the App, that amount will be processed every month for your continued access to the applicable additional Content. You may terminate future payments for additional content as allowed by your application store in-app payment processor (e.g. Apple’s or Google’s In-App Purchase functionality) or as otherwise provided in the Ritual subscription management functionality in the System.
3. YOUR CONTENT AND PRIVACY.
3.1. Permission from You. You grant Ritual permission to access, process and otherwise use Your Content (as defined below) in order to provide Ritual’s products and/or services to You, to track and analyze Your use of the System, and make Your Content available to other users of the System and our wellbeing experts. To the extent that You have intellectual property rights in Your Content, You grant Ritual a world-wide, perpetual, non-exclusive, royalty-free, sublicensable, transferable license to use and prepare derivative works from Your Content for the purposes outlined in this Agreement. You agree that Your Content is not any person’s or entity’s confidential information, including Yours. (“Content” means metadata, text, images, photos, audio or video files, and other forms of data or communication submitted through the App. “Your Content” means Content submitted, transmitted, or generated by Your use of the App.)
3.2. Rights in Your Content. You represent and warrant that You own Your Content or have received a valid license to Your Content and that submitting or transmitting Your Content to or through the System will not violate the rights of any third party, including intellectual property, privacy, or publicity rights. Ritual is under no obligation to review or screen Your Content or other System users’ Content.
3.3. Privacy Policy. Ritual may manage any of Your Content containing personally identifiable information as set forth in Ritual’s privacy policy, currently posted at ritual.io/privacy-policy (the “Privacy Policy”). [A1] The Privacy Policy applies only to the System and does not apply to any third party website or service linked to the System or recommended or referred to through the System by Ritual or other System users.
3.4. Accuracy. Ritual has no responsibility or liability for the accuracy of any Content submitted to or transmitted through the System by You or any other user, including without limitation Your Content.
3.5. Aggregate & Anonymized Data. Ritual may use, reproduce, sell, publicize, or otherwise exploit Aggregate Data in any way, in its sole discretion. (“Aggregate Data” refers to Your Content with personally identifiable information removed.)
4. YOUR RESPONSIBILITIES & RESTRICTIONS.
4.1. Acceptable Use. You will not: (a) provide System passwords or other log-in information to any third party; (b) share, broadcast, or otherwise display non-public System features or Content with or to any third party; or (c) access the System in order to build a competitive product or service, to build a product using similar ideas, features, functions or graphics of the System, or to copy any ideas, features, functions or graphics of the System. If Ritual suspects that You have violated the requirements of this Subsection 4.1, Ritual may suspend Your access to the System without advanced notice, in addition to other remedies Ritual may have. Ritual is not obligated to take any action against You or any other System user or other third party for violating this Agreement, but Ritual is free to take any such action it sees fit.
4.2. Unauthorized Access. You agree to take reasonable steps to prevent unauthorized access to the System, including by protecting Your passwords and other log-in information. You shall notify Ritual immediately if You know of or suspect unauthorized use of the System or breach of its security.
4.3. Compliance with Laws. In using the System, You shall comply with all applicable laws, including laws governing the protection of personally identifiable information and other laws applicable to the protection of Your Content.
4.4. System Access. You are responsible and liable for: (a) Your use of the System, including unauthorized conduct and conduct that would violate the AUP or the requirements of this Agreement; and (b) any use of the System through Your account or passwords, whether authorized or not.
4.5. Communications from Ritual. You consent to receive email and/or text messages from Ritual in connection with Your use of the System. Standard text messaging charges required by Your mobile carrier will apply to text messages we send You.
5. IP & FEEDBACK.
5.1. IP Rights in the System. Ritual retains all right, title, and interest in and to the System, including without limitation the App and all other software used to provide the System and all graphics, user interfaces, logos, trademarks reproduced through the System, as well as all Content other than Your Content. This Agreement does not grant You any intellectual property license or rights in or to the System or any of its components, except to the limited extent that this Agreement specifically sets forth Your license rights to the App. You recognize that the System and its components are protected by copyright and other laws.
5.2. Feedback. Ritual has not agreed to and does not agree to treat as confidential any Feedback (as defined below) that You provide to Ritual, and nothing in this Agreement or in the parties’ dealings arising out of or related to this Agreement will restrict Ritual’s right to use, profit from, disclose, publish, keep secret, or otherwise exploit Feedback, without compensating or crediting You. You hereby grant Ritual a perpetual, irrevocable right and license to exploit Feedback in any and every way. (“Feedback” refers to any suggestion or idea for improving or otherwise modifying any of Ritual’s products or services.)
6. DISCLAIMERS.
6.1. NOT A SUBSTITUTE FOR LICENSED MEDICAL OR MENTAL HEALTH CARE. You understand and agree that the System is not a substitute for any licensed physiological, psychological, medical or mental health care, and you will not rely on it as such.
6.2. Warranty Disclaimers. YOU AGREE THAT YOU ACCEPT THE SYSTEM “AS IS” AND AS AVAILABLE, WITH NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR ANY IMPLIED WARRANTY ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING: (a) RITUAL HAS NO OBLIGATION TO INDEMNIFY OR DEFEND YOU AGAINST CLAIMS RELATED TO INFRINGEMENT OF INTELLECTUAL PROPERTY; (b) RITUAL DOES NOT REPRESENT OR WARRANT THAT THE SYSTEM WILL PERFORM WITHOUT INTERRUPTION OR ERROR; (c) RITUAL DOES NOT REPRESENT OR WARRANT THAT THE SYSTEM IS SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION OR THAT YOUR CONTENT WILL REMAIN PRIVATE OR SECURE; AND (d) RITUAL DISCLAIMS ANY REPRESENTATION OR WARRANTY CONCERNING PRODUCTS OR SERVICES PROVIDED BY OTHER USERS OF THE SYSTEM OR OTHER THIRD PARTIES.
6.3. Interactions with Other Users. You agree that You are solely responsible for your transactions or other interactions, either through the System or through other means of communication. You acknowledge that that Ritual has no liability for any such interactions.
6.4. Third Party Sites and Content. You understand that the System may contain or send You links to third party websites, applications or features not owned or controlled by Ritual (“Third Party Sites”), and that links to Third Party Sites may also appear in Content available to You through the System. The System may also enable interactions between the System and a Third Party Site through applications that connect the System, or your profile on the System, with a Third Party Site. Through Third Party Sites you may be able to access Content from third parties that Ritual does not control and/or share Your Content with others. YOU ACCESS THIRD PARTY SITES ENTIRELY AT YOUR OWN RISK, AND RITUAL WILL HAVE NO LIABILITY FOR YOUR USE OF OR ACCESS TO THIRD PARTY SITES AND/OR THIRD PARTY CONTENT.)
7.LIMITATION OF LIABILITY.
7.1. Dollar Cap. RITUAL’S LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE TOTAL AMOUNTS PAID AND PAYABLE TO RITUAL UNDER THIS AGREEMENT.
7.2. Exclusion of Consequential Damages. IN NO EVENT WILL RITUAL BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT.
7.3. Clarifications & Disclaimers. THE LIABILITIES LIMITED BY THIS ARTICLE 8 APPLY: (a) TO LIABILITY FOR NEGLIGENCE; (b) REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT PRODUCT LIABILITY, OR OTHERWISE; (c) EVEN IF RITUAL IS ADVISED IN ADVANCE OF THE POSSIBILITY OF THE DAMAGES IN QUESTION AND EVEN IF SUCH DAMAGES WERE FORESEEABLE; AND (d) EVEN IF YOUR REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE. If applicable law limits the application of the provisions of this Article 8, Ritual’s liability will be limited to the maximum extent permissible. For the avoidance of doubt, Ritual’s liability limits and other rights set forth in this Article 8 apply likewise to Ritual’s affiliates, licensors, suppliers, advertisers, agents, sponsors, directors, officers, employees, consultants, and other representatives.
8. Term & Termination.
8.1. Term. The term of this Agreement (the “Term”) will commence on the Effective Date and continue until terminated by either You or Ritual.
8.2. Termination. Either party may terminate this Agreement for any reason at any time. You may terminate this Agreement by closing Your account. Ritual may terminate by notifying you in writing including without limitation via a message in the App or text to your mobile device and closing Your account.
8.3. Effects of Termination. Upon termination of this Agreement, You shall cease all use of the System. The following provisions will survive termination of this Agreement: Articles 5 (IP & Feedback), 6(Disclaimers), 7(Indemnification), 8 (Limitation of Liability), and 10 (Miscellaneous); and any other provision of this Agreement that must survive to fulfill its essential purpose.
9. MISCELLANEOUS.
9.1. Independent Contractors. The parties are independent contractors. Neither party is the agent of the other, and neither may make commitments on the other’s behalf.
9.2. Notices. Ritual may send notices to You by email or by text to Your mobile device at the email address or mobile number provided by You, and such notices will be deemed received 24 hours after they are sent. You may send notices pursuant to this Agreement to Ritual by email to support@ritualmedia.com, and such notices will be deemed received 72 hours after they are sent.
9.3. Assignment & Successors. You may not assign this Agreement or any of Your rights or obligations under this Agreement without Ritual’s express written consent. Except to the extent forbidden in this Section 9.3, this Agreement will be binding upon and inure to the benefit of the parties’ respective successors and assigns.
9.4. Severability. To the extent permitted by applicable law, the parties hereby waive any provision of law that would render any clause of this Agreement invalid or otherwise unenforceable in any respect. In the event that a provision of this Agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement will continue in full force and effect.
9.5. No Waiver. Neither party will be deemed to have waived any of its rights under this Agreement by lapse of time or by any statement or representation other than by an authorized representative in an explicit written waiver. No waiver of a breach of this Agreement will constitute a waiver of any other breach of this Agreement.
9.6. Choice of Law & Jurisdiction: This Agreement will be governed solely by the internal laws of the State of California, including without limitation applicable federal law, without reference to: (a) any conflicts of law principle that would apply the substantive laws of another jurisdiction to the parties’ rights or duties; (b) the 1980 United Nations Convention on Contracts for the International Sale of Goods; or (c) other international laws. To the extent that arbitration is not required under Subsection 9.10 below, the parties consent to the personal and exclusive jurisdiction of the federal and state courts of San Francisco, California. This Subsection 9.6 and Subsection 9.10 below govern all claims arising out of or related to this Agreement, including without limitation tort claims.
9.7. Conflicts. In the event of any conflict between this Agreement and any Ritual policy posted online, including without limitation the Privacy Policy, the terms of this Agreement will govern.
9.8. Entire Agreement. This Agreement sets forth the entire agreement of the parties and supersedes all prior or contemporaneous writings, negotiations, and discussions with respect to its subject matter. Neither party has relied upon any such prior or contemporaneous communications.
9.9. Amendment. Ritual may amend this Agreement from time to time by posting an amended version at its website and sending You written notice thereof. Such amendment will be deemed accepted and become effective 30 days after such notice (the “Proposed Amendment Date”) unless You first give Ritual written notice of rejection of the amendment. In the event of such rejection, this Agreement will continue under its original provisions for 30 days following the Proposed Amendment Date (unless either You or Ritual first terminates this Agreement pursuant to Article 9, Term & Termination). Your continued use of the System following the effective date of an amendment will confirm Your consent to the Amendment. This Agreement may not be amended in any other way except through a written agreement by authorized representatives of each party. Notwithstanding the foregoing provisions of this Section 9.9, Ritual may revise the Privacy Policy at any time by posting a new version at Ritual’s website and providing you with a reasonable prior notice to opt out of any updates thereto, if you elect to continue using the App after the opt out period, the new version of the Privacy Policywill become effective on the date it is posted.
9.10. Dispute Resolution. Any legal disputes or claims arising out of or related to this Agreement (including without limitation claims related to the use of the System, the interpretation, enforceability, revocability, or validity of the Agreement, or the arbitrability of any dispute), that cannot be resolved informally shall be submitted to binding arbitration before one arbitrator in the English language, in San Francisco, California. The arbitration will be conducted under JAMS arbitration rule, or as otherwise mutually agreed by You and Ritual. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims must be brought within the statute of limitations or other time required by applicable law. You agree that You shall bring any claim, action or proceeding arising out of or related to the Agreement in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not otherwise preside over any form of a representative, collective, or class proceeding. YOU ACKNOWLEDGE AND AGREE THAT YOU AND RITUAL ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING IN ANY FORUM.